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Ordering Terms & Conditions

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Orders

All orders will be shipped subject to varieties and size we can supply at the time of shipment. A 25% deposit is required on plants to be reserved for pick up at a later date. Orders are accepted on condition that they shall be void should any injury befall stock from causes over which we have no control. Orders will be filled as they are received.

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Liability

When plants are picked up at the nursery, no liability for damage will be assumed after plants are loaded on your vehicle. Liability ceases upon delivery to trucking company except when delivered by our own vehicles; then liability ceases upon delivery to customer. All stock travels at customers risk and any claims must be made against the transportation company.

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Shipping

Shipments will be delivered by common carriers and it is the responsibility of the customer to unload and check material. Please note that we do our best to meet requested shipping dates but cannot guarantee due to weather conditions, availability of trucks, etc.

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Delivery and Claims

All material must be checked by the customer while unloading. Any plants that are NOT acceptable or that have been damaged during shipment must be left on the truck if possible, and these problems must be noted on the invoice or freight bill. The cost of the plants only may be deducted from the invoice. All material accepted and kept by the customer, employee, or place of business must be paid in full. It is the customer's responsibility to have qualified people or person on hand to check material at the time of delivery. No claims that the materials shipped is unsatisfactory will be entertained after plants are accepted and the driver leaves the customer's delivery site. No adjustments will be made on anything unloaded without calling Gragg farms and Nursery before the driver leaves. Because we have no control over the plant material after it leaves our nursery, No warranty expressed or implied, can be offered unless a claim has been made at the time of delivery or in writing within 7 days of delivery. NO CLAIMS WILL BE CONSIDERED ON PAST DUE ACCOUNTS.

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Terms of Sale - Live Plant Materials

Cash or check payment must be made at the time of delivery or pick-up unless credit has been established. Our terms for new customers are C.O.D. ALL FREIGHT ARE C.O.D. Our terms on plants are Net 30 with established customers. Any accounts not paid in full with in 30 days are subject to a finance charge of 2% per month. This represents a 24% per year. ALL EXPENSES INCURRED IN COLLECTION OF ACCOUNTS WILL BE CHARGED TO CUSTOMER.

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Terms of Sale- Frasier Fir Christmas Trees

A 25% deposit is required with ALL ORDERS, with balance C.O.D. ABSOLUTELY NO CREDIT will be extended for cut Christmas trees. All orders received from new customers must be paid in full before trees are shipped. ALL FREIGHT IS C.O.D.

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